More Bookings. Better Traveller Experiences. Loyalty That Brings Them Back.
The AI Customer Experience Platform for Travel Agencies, Tour Operators & Hospitality Groups.
More Bookings With
AI Inquiry Response
Of Travel Inquiries
Arrive After Hours
Increase in Repeat
Booking Rate
Of Traveller Queries
Resolved by AI
Your Travel Business Is Losing Bookings to Faster, Smarter Competitors.
After-Hours Inquiry Loss
70% of travel inquiries arrive outside business hours - at the peak of travel inspiration. Every unanswered inquiry is a booking your competitor is confirming while your office is closed.
Poor Booking Journey
Complex, manual booking processes require too effort from travellers - and every point of friction increases the probability they abandon and book with a competitor offering a simpler experience.
Leaving Travellers Unassisted
Travellers who feel alone during their trip - without proactive information, local tips, or accessible support - associate the poor experience with your agency, not with the destination.
No Post-Trip Engagement
Returned travellers who never hear from you again find someone new for their next holiday. Without systematic post-trip engagement, every booking is potentially your last with that traveller.
Your AI-Powered Travel Experience
Team.
Available 24/7. Globally.
TRAVEL & TOURISM
IBTx.ai AI for Travel Agencies, Tour Operators, DMCs & Hospitality Groups
Book a Trip
Flight Status
Hotel Availability
Destination Guide
Travel Itinerary
Generate Quote
Every Stage of the Traveller Journey.
Covered by IBTx.ai
Destination Inquiry & Package Recommendation
Respond to Every Travel Inquiry Instantly - and Guide Every Traveller to Their Perfect Holiday.
What this means for your business:
- 24/7 Travel Inquiry Omnichannel Response
- Personalised Package Recommendations
- Alternative Destination Suggestions
- Traveller Preference Qualification
- Accurate Pricing and Inclusions Information
- Hot Booking Lead Escalation to Consultant
Booking Process Automation
Convert Every Interested Traveller Into a Confirmed Booking - With a Frictionless Journey.
What this means for your business:
- Step-by-step Booking Journey Guidance
- Payment Confirmation and Payment Reminder
- Travel Insurance Recommendation and Add-on
- Passenger Details and Documents Collection
- Booking confirmation with full itinerary
- Visa and entry requirement information
Pre-Travel Information & Preparation
Make Every Traveller Feel Fully Prepared and Excited Before They Even Leave Home.
What this means for your business:
- Pre-Travel Information Packages
- Destination Guide and Weather Forecast
- Emergency Contact Details Sent to Traveller
- Flight Check-in and Boarding Pass Guidance
- Local Culture Information
- Hotel and Local Transport Information
In-Trip Support via WhatsApp
Be There for Every Traveller During Their Trip - With AI-Powered WhatsApp Support.
What this means for your business:
- 24/7 WhatsApp Traveller Support
- Flight Disruption Assistance
- Emergency Support Escalation
- Local Experience Recommendations
- Hotel issue & alternate accommodation
- Tour Activity Logistics Support During Trip
Post-Trip Feedback & Review Generation
Turn Every Returning Traveller Into a Glowing Review and a Confirmed Repeat Customer.
What this means for your business:
- Automated Post-Trip Thank You Messages
- Google and TripAdvisor Review Requests
- Traveller Photo and Story Sharing Campaign
- Detailed Trip Satisfaction Survey
- Negative Feedback Redirected to Management
- Referral Programme Offers
Loyalty & Repeat Booking Campaigns
Build the Traveller Loyalty That Makes Every Customer Book Their Next Trip With You.
We keeps your travel agency connected with past travellers through personalised loyalty and repeat booking campaigns. AI delivers timely destination recommendations, exclusive offers, and reminders that turn one-time travellers into lifelong customers.
What this means for your business:
- Next Destination Recommendations
- Early Package Access
- Seasonal Travel Campaigns
- Annual Travel Anniversary Reminder
- Loyalty Reward Programmes
- Abandoned Booking Win-back Campaign
Group Travel & Corporate Account Management
Manage Group Bookings and Corporate Travel Accounts at Scale - Without the Manual Overhead.
What this means for your business:
- Group Travel Inquiry Management
- Corporate Travel Policy Compliance Guidance
- Group Travel Communication to All Members
- Multi-Passenger Itinerary Coordination
- Corporate Renewal and Supplier Management
- Corporate Travel Spend Reporting
Destination Campaign Promotions
Launch Targeted Destination Campaigns to Your Entire Traveller Database - in Minutes.
What this means for your business:
- New Destination & Package Launch Campaigns
- Seasonal Travel Promotion Campaigns
- Interest-Based Destination Campaigns
- Last-Minute Availability Alerts
- Instant Flash Sale Whatsapp Broadcasts
- Campaign Performance Analytics
Built for Every Travel Business That Runs on Traveller Relationships.
Whether you are a boutique travel agency or a large tour operator - IBTx.ai is built to scale with your booking volume and your traveller base.
Travel Agencies & OTAs
Respond to every booking inquiry instantly, guide travellers through the full booking journey, and run repeat booking loyalty campaigns to your entire past traveller database.
Tour Operators & DMCs
Handle high-volume package inquiry response, coordinate complex multi-component bookings, and provide in-trip support via WhatsApp for every booked group and FIT traveller.
Luxury & Bespoke Travel
Deliver the concierge-level digital experience your clients expect — instant, personalised, knowledgeable responses that match the premium of the travel experiences you create.
Hajj & Umrah Travel
Manage high-volume seasonal inquiry response, guide pilgrims through complex booking requirements, and provide in-trip support during the most important journey of their lives.
Adventure & Tour
Handle technical activity and safety query volumes, manage group coordination communication, and run post-trip review campaigns that build your specialist reputation.
Corporate Travel
Manage corporate travel policy compliance, handle high-volume booking requests, deliver spend analytics, and maintain corporate account relationships at scale.
Cruise & Luxury Ship
Handle cruise itinerary inquiries, manage pre-departure communication for all passengers, provide onboard service support, and run post-cruise loyalty campaigns.
Home & Villa Rental
Manage property inquiry response, coordinate check-in communication, handle in-stay support requests, and run post-stay review generation campaigns.
IBTx.ai Platform -Configured for Travel & Tourism.
Every IBTx.ai capability active from day one - working together to deliver exceptional customer
experiences that are fast, accurate, and fully compliant.
AI Chat Employee
Handles destination inquiries, booking support, and in-trip assistance via website chat, WhatsApp, and social media — 24/7 globally.
AI Voice Employee
Answers every inbound travel inquiry call instantly - qualification, package information, and booking management by phone.
Booking Automation
Step-by-step booking guidance, document collection, payment confirmation, and itinerary delivery all automated.
Trip Readiness
Information packages, flight reminders, packing guides, and destination tips delivered automatically to every traveller at every stage.
WhatsApp Support
24/7 AI-powered WhatsApp support for every booked traveller - local tips, disruption handling, and emergency escalation.
Post-Trip & Loyalty
Feedback surveys, review requests, repeat booking campaigns, and referral programmes all running automatically.
CRM & Traveller
Complete traveller profiles with booking history, destination preferences, travel style, spend data, and communication history.
CX Analytics & Reporting
Inquiry conversion, booking value, repeat booking rate, traveller satisfaction, and campaign ROI analytics in real time.
What IBTx.ai Delivers for Travel & Tourism Businesses.
More Bookings
Per Month
Increase in Repeat
Booking Rate
Traveller Queries
Resolved by AI
Average Agency
Review Rating
Be the Travel Agency Every Traveller Chooses - Every Time
IBTx.ai gives your travel business the AI infrastructure to capture every inquiry, deliver exceptional traveller experiences, and build loyalty that lasts - within 48 hours.
- Every travel inquiry responded to within seconds — 24/7
- Booking journey automated — from inquiry to booking
- Pre-Travel Information Automation
- In-trip WhatsApp support available 24/7 for every traveller
- Post-trip reviews requested automatically
- Repeat booking loyalty campaigns keep every past traveller
- Group and corporate accounts managed at scale
- Dedicated Customer Success Manager for your Travel AI
Words from Those Who Love Using IBTx.ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
Words of our valuable customers
Words from Those Who Love Using IBTx.ai
Experience the future of Customer Experience with AI Workforce built to simplify Customer Conversations, Improve Service and Drive Growth. All on 1 Platform. IBTx. ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“IBTx.ai helped us automate client communication and respond faster to inquiries. We’re winning more clients and closing deals more efficiently than ever.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“ Our customers love the fast, personalized responses. IBTx.ai made our support experience feel premium."
“The AI Voice Employee handles calls seamlessly, reducing wait times and improving customer engagement across all channels.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Our AI Chat Employee handles thousands of customer queries daily and helps us convert more visitors into loyal customers.”
“IBTx.ai streamlined our admissions process and student inquiries. Enrollment increased by 45% in just one semester."
