More Reservations. Better Guest
Experiences.
Full Tables Every Night.
The AI Guest Experience Platform Built for Restaurants, Hotels & Hospitality Businesses.
IBTx.ai automates every guest communication touchpoint—from reservation requests and confirmations to post-visit follow-ups and review generation. Deliver exceptional guest experiences, reduce no-shows, increase repeat visits, and turn satisfied guests into loyal advocates for your hospitality business.
More Reservations
With AI Booking
Reduction in
No-Show Rate
Of Guest Inquiries
Answered Instantly
Increase in Repeat
Guest Visits
Your Restaurant Is Losing Reservations and Repeat Guests Every Single Day.
Missed Reservation Requests
WhatsApp and social media reservation requests after your team goes home go unanswered - and those guests book a competitor who responds within minutes.
Revenue Lost to No-Shows
Unconfirmed reservations result in empty tables and significant revenue loss every service - money that is impossible to recover once the service is over.
No Post-Visit Follow-Up
Guests who had a wonderful experience never hear from you again - and find somewhere new to celebrate their next occasion because you went silent.
Manual Management
Private dining and event inquiries get lost in email inboxes, handled inconsistently, and miss significant revenue opportunities for your business.
Your AI-Powered Guest Experience
Team.
Always On. Always Welcoming.
RESTAURANTS & HOSPITALITY
IBTx.ai AI for Restaurants, Hotels, Cafes, Lounges & Hospitality Groups
From the first reservation request to the third return visit and the 5-star review - IBTx.ai covers every guest communication touchpoint in your hospitality business.
Your AI accepts reservations 24/7 across every channel, sends reminder sequences that eliminate no-shows, answers every guest query instantly, manages private dining inquiries, runs post-visit follow-up campaigns, builds guest loyalty through personalised engagement.
Reserve a Table
Check Menu
Order Food Online
Table Availability
Event Booking
Generate Bill
Every Guest Touchpoint in Your
Hospitality Journey.
Covered by IBTx.ai
Reservation Booking & Management
Accept Reservations 24/7 Across Every Channel - Confirmed Instantly, Managed Automatically.
What this means for your business:
- 24/7 reservation acceptance via Omnichannel
- Instant Booking Confirmations
- Group Dining Inquiry Management
- Real-time covers management
- Guest Preferences & Dietary Details Captured
- Waitlist management for fully booked services
No-Show Reduction - Guest Reminders
Reduce No-Shows by Up to 60% With Automated Confirmation and Reminder Sequences.
What this means for your business:
- Automated reservation confirmation request
- One-tap confirm or cancel Option in WhatsApp
- No-show tracking and rebooking campaign
- Final reminder sent 2 hours before reservation
- Cancelled slot offered to waitlisted
- Late arrival notification handling
Guest Inquiry & Menu Information Answer
Answer Every Guest Question Instantly - Menu, Allergens, Hours, Parking, and More.
What this means for your business:
- Menu & Dish Information via Whatsapp
- Opening Hours, Location & parking Information
- Special occasion arrangement options
- Allergen and dietary requirement information
- Guest accessibility requirement information
- Gift Voucher & Experience Packages details
Post-Visit Follow-Up & Review Generation
Turn Every Satisfied Guest Into a 5-Star Review and a Guaranteed Return Visit.
What this means for your business:
- Automated Post-Visit Thank You Messages
- Google and TripAdvisor review requests
- Review volume and rating trend dashboard
- Guest satisfaction survey
- Negative feedback captured privately
- Exceptional experience detection for VIP
Guest Loyalty & Return Visit Campaigns
Bring Every Guest Back - Before They Forget How Good the Experience Was.
What this means for your business:
- Seasonal Menu Promotion Campaigns
- Anniversary & Special Occasion Reminders
- Frequency-based loyalty rewards for guests
- Birthday dinner reminder campaigns
- VIP Offers & Exclusive Event Invitations
- Guest Win-Back Campaigns
Private Dining & Event Management
Capture Every Private Dining and Corporate Event Inquiry - and Convert It Faster.
What this means for your business:
- Omnichannel private dining inquiry
- Venue Tour & Tasting Bookings
- Corporate Event Rebooking Campaigns
- Complete Event Requirement Collection
- Event proposal follow-up sequences
- Post-Event Satisfaction & Rebooking
Online Ordering & Delivery Support
Handle Every Online Order Query, Delivery Update, and Issue - Without Tying Up Your Kitchen Team.
What this means for your business:
- Order confirmation and E.T.A notifications
- Menu item availability and substitution query
- Order Issue & Refund Management
- Real-Time Delivery Updates
- Proactive Delivery Delay Notifications
- Post-delivery rating and review requests
Hotel Guest Communication
Deliver a 5-Star Guest Journey From Booking Confirmation to Check-Out and Beyond.
What this means for your business:
- Booking confirmation & Arrival information
- In-stay service requests via WhatsApp
- Post-stay satisfaction survey, review request
- Pre-Arrival Guest Communications
- Automated Check-Out Reminders
- Return visit incentive offer sent 30 days
Built for Every Hospitality Business Where Guest Experience Is Everything.
Fine Dining Restaurants
Deliver the white-glove digital experience your guests expect - instant reservation confirmation, personalised pre-visit communication, and post-visit follow-up that builds genuine loyalty.
All-Day Restaurants
Fill every table every service with 24/7 reservation management, no-show reduction, and loyalty campaigns that keep your regular guests coming back weekly.
Cafes & Coffee Shops
Build a loyal community around your brand with personalised, AI-powered WhatsApp campaigns, new menu announcements, loyalty rewards, and seasonal promotions.
Hotels & Resorts
Manage the complete guest communication journey from pre-arrival to post-stay with personalised guest service requests, concierge support, and automated return visit campaigns.
Food & Beverage
Manage multiple venues with dedicated AI employees—each trained on its own menu, brand voice, reservations, and guest communication, all controlled from one central platform.
Cloud Kitchens
Automate delivery order updates, customer enquiries, and issue resolution through AI-powered while increasing repeat orders with post-delivery engagement campaigns
Catering & Events
Capture every event enquiry, automate client communication, confirm menus and event details, and manage post-event follow-ups to maximise repeat bookings and referrals.
Serviced Apartments
Automate guest communication from booking confirmation through check-in, in-stay support, checkout assistance, and post-stay review requests for every reservation.
The Full IBTx.ai Platform — Configured for Hospitality.
AI Chat Employee
Manages reservations, answers guest questions, and handles delivery enquiries across website chat, WhatsApp, and social media — available 24/7.
AI Voice Employee
Answers every incoming restaurant and hotel call instantly — managing reservations, resolving guest enquiries, and connecting callers with the right team.
AI Appointment
Complete reservation management, private dining bookings, and hotel room scheduling with automated confirmations, reminders, and real-time availability updates.
Loyalty Automation
Automated post-visit follow-ups, birthday campaigns, anniversary reminders, VIP rewards, and guest win-back sequences running throughout the year.
CRM & Guest
Complete guest profiles with visit history, dining preferences, special occasions, dietary requirements, and lifetime spend insights.
Reputation Management
Automated Google and TripAdvisor review requests, helping grow your hospitality reputation after every guest visit, dining experience, and hotel stay.
Customer Intelligence
Guest behaviour analysis, VIP identification, seasonal dining trends, and personalised win-back campaigns powered by historical guest engagement data.
CX Analytics & Reporting
Reservation performance, cover counts, no-show rates, guest satisfaction, review growth, repeat visit trends, and customer experience reporting.
What IBTx.ai Delivers for Restaurants & Hospitality Businesses.
More Reservations
Booked Per Month
Reduction in
No-Show Rate
More Repeat
Guest Visits
Average Online
Review Rating
Fill More Tables. Delight More Guests.
Build a Restaurant People Come Back To.
IBTx.ai gives your hospitality business the AI infrastructure to book more reservations, reduce no-shows, and build genuine guest loyalty - within 48 hours.
- 24/7 Reservations Across WhatsApp, Social Media & Phone
- Up to 60% Fewer No-Shows with Automated Reminders
- Instant Answers to Every Guest Inquiry
- Automated 5-Star Review Generation
- Birthday & Loyalty Campaigns for Repeat Guests
- Private Dining & Event Lead Management
- AI-Powered Delivery Order Support
- Dedicated Success Manager Optimising AI per Month
Words from Those Who Love Using IBTx.ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
Words of our valuable customers
Words from Those Who Love Using IBTx.ai
Experience the future of Customer Experience with AI Workforce built to simplify Customer Conversations, Improve Service and Drive Growth. All on 1 Platform. IBTx. ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“IBTx.ai helped us automate client communication and respond faster to inquiries. We’re winning more clients and closing deals more efficiently than ever.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“ Our customers love the fast, personalized responses. IBTx.ai made our support experience feel premium."
“The AI Voice Employee handles calls seamlessly, reducing wait times and improving customer engagement across all channels.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Our AI Chat Employee handles thousands of customer queries daily and helps us convert more visitors into loyal customers.”
“IBTx.ai streamlined our admissions process and student inquiries. Enrollment increased by 45% in just one semester."
