Simple, transparent pricing that scales with your business.
- 250 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1500
- 500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1,500
- 1000 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1,500
- 1500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1,500
- 2500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1,500
- 250 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1500
- 500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1500
- 1000 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1500
- 1500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1500
- 2500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1500
- 250 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1500
- 500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1,500
- 1000 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1,500
- 1500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1,500
- 2500 Monthly Conversations
- 1 AI Chat Employee
- 1 AI Voice Employee
- CX Specialist Handover
- Live Call Forwarding
- 1 Knowledge Base
- 1 UAE Landline Number
- English & Arabic Support
- Basic CRM
- Analytics Dashboard
- Customer Success Manager
- One-Time Setup Fee: AED 1500
Enhance & Scale with Add-Ons
Additional AI Chat Employee
AED 1,250 / Month
Additional AI Voice Employee
AED 1,250 / Month
Al Employee Definitions
AI Chat Employee
- Live Chat for 1 Website
- WhatsApp Chat for 1 Account
- Email Handling for 1 Account
- Knowledge Base Training: 1 Source
AI Voice Employee
- Call Answering for 1 Number
- 1 Landline Number
- Knowledge Base Training: 1 Source
Conversation-Based Billing
Non-Voice Conversation: A conversation is defined as a single customer interaction through any supported messaging channel within a 24-hour conversation window. Any messages exchanged between the customer and AI or human agents during those 24 hours count as one conversation. If the customer starts a new interaction after 24 hours, it counts as a new conversation.
Voice Conversation: Each completed or connected voice call is counted as one voice conversation, regardless of the call duration. Every new inbound or outbound call is treated as a separate voice conversation.
Additional Conversation & Conversation Top-Up
Each package includes a predefined Conversations. Once the included conversations are exhausted, additional usage will be billed at AED 5 per conversation for Starter and Standard Package and AED 4 per conversation for Growth, Business & Enterprise Package.
When the remaining conversation balance reaches 90% of predefined conversations, an additional block of 50 conversations will be automatically purchased based on price per conversation given and credited to the customer account to ensure uninterrupted service.
Transforming Businesses with AI Workforce
See how businesses use IBTx.ai to automate support, capture leads, and deliver exceptional customer experiences — 24/7.
Always get real-time growth in your business with AI Workforces. Subscribe Now
AI Chat Employee
A fully trained AI Chat Employee that manages your website live chat, WhatsApp, and email all at once — delivering instant responses 24/7.
AI Voice Employee
A fully trained AI Voice Employee that answers inbound calls, handles common queries, schedules appointments, and transfers complex cases to your team.
AI Workforce in EN + AR
Your AI speaks both English and Arabic fluently —serving the full breadth of the UAE's diverse, multilingual customer base without compromise.
UAE Landline Number
Get a dedicated UAE landline number answered by your AI Voice Employee — helping your business build local trust and a strong professional presence.
CX Specialist Handover
When a customer requires human assistance, AI seamlessly transfers the conversation with full context, conversation history, and sentiment analysis included.
Live Call Forwarding
Seamlessly transfer complex calls to the right team member with full context, so customers never repeat themselves and your team is always prepared.
AI Knowledge Hub
Turn your AI into a business expert by training it on your website, product catalogue, FAQs, policies, and pricing — always accurate and automatically up to date.
Basic CRM
Every lead, every contact, every conversation — captured, organised, and searchable in your CRM. Know your customers.
Analytics Dashboard
Bespoke dashboards, data exports, and executive-level reporting designed around your business KPIs and decision-making frameworks.
Omnichannel Inbox
Bespoke dashboards, data exports, and executive-level reporting designed around your business KPIs and decision-making frameworks.
Custom Integration
Deep integrations with your existing CRM, ERP, property management, or industry-specific platforms — built and maintained by IBTx.ai's technical team.
Success Manager
A dedicated Success Manager helps onboard teams, optimize AI performance, and ensure maximum business value.
Words of our valuable customers
Experience the future of Customer Experience with AI Workforce built to simplify Customer Conversations, Improve Service and Drive Growth. All on 1 Platform. IBTx. ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“IBTx.ai helped us automate client communication and respond faster to inquiries. We’re winning more clients and closing deals more efficiently than ever.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“ Our customers love the fast, personalized responses. IBTx.ai made our support experience feel premium."
“The AI Voice Employee handles calls seamlessly, reducing wait times and improving customer engagement across all channels.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Our AI Chat Employee handles thousands of customer queries daily and helps us convert more visitors into loyal customers.”
“IBTx.ai streamlined our admissions process and student inquiries. Enrollment increased by 45% in just one semester."
Every Question Answered. Before You Even Think to Ask.
We've put together answers to the questions our customers ask most about pricing. If you don't see yours below, your Customer Success Manager will answer it in minutes.
Can I change my plan after signing up?
Yes — upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. There are no penalties, no setup fees, and no minimum contract beyond your initial subscription period.
What happens to unused conversations at the end of the month?
Unused conversations and voice minutes do not roll over. Your allocation resets at the start of each billing cycle. This is why we recommend starting with the plan that best fits your current volume — and scaling up as you grow.
Is there a minimum contract period?
IBTx.ai operates on flexible subscription plans with Monthly, Quarterly, and Annual billing options. There are no long-term contracts, and your subscription will automatically renew at the end of each billing cycle unless canceled before the next renewal date.
Please note that all payments are final and non-refundable. Once a subscription payment has been processed, no refunds or partial credits will be issued for the current billing period. If you choose to cancel, your subscription will remain active until the end of your paid term and will not renew for the next billing cycle.
Can I have multiple AI Employees?
Absolutely. Each plan includes one AI Chat Employee and one AI Voice Employee. You can add additional AI Chat or Voice Employees for AED 1,250 per employee per month. Ideal for businesses with multiple departments, locations, or brands.
What does the one-time AED 1,500 setup fee cover?
Your onboarding and setup fee covers platform configuration, AI training on your business, knowledge base setup, channel integrations (WhatsApp, website, email), UAE landline provisioning, and a comprehensive onboarding session with your dedicated Customer Success Manager.
What is included in the Analytics Dashboard?
Your real-time analytics dashboard includes conversation volume, channel breakdown, response times, resolution rates, AI escalation rates, lead capture numbers, appointment bookings, and voice call statistics. Full transparency on how your AI workforce is performing — every day.
