More Jobs Booked. Faster Service. Happier Clients.
The AI Operations Platform for Facility Management & Home Services Companies.
Facility management and home services companies run on three things: scheduling, ommunication, and follow-up. IBTx.ai automates all three - handling every service request, booking every job, communicating with every client throughout delivery, following up to drive reviews and renewals, and managing contracts - without adding a single administrative headcount.
More Service Requests
Handled Per Staff Member
Reduction in Missed
Service Requests
Faster Job Scheduling
With AI Automation
Increase in Contract
Renewal Rate
Your Operations Are Slipping Through the Cracks.
Missed Service Request
Service requests submitted outside business hours often go unanswered until morning, reducing client confidence and creating impression of unreliable service.
Manual Scheduling Delays
Double bookings, missed technician assignments, and coordination errors waste time, damage client relationships, and cost your business real money every week.
No Real-Time Communication
Clients who don't know the status of their job call repeatedly to find out - consuming your team's time with update calls that AI should be handling automatically.
Contract Renewal Gaps
Service contracts lapse without systematic renewal campaigns - not because clients are unhappy, but because no one reached out at the right time.
Your AI-Powered Operations and Client Communication Platform.
FACILITY MANAGEMENT & HOME SERVICES
IBTx.ai AI for FM Companies, Maintenance Providers & Home Services Businesses
Your AI responds to service requests 24/7, schedules jobs automatically, keeps clients informed with real-time updates, automates invoicing and payment reminders, manages preventive maintenance programmes, and drives contract renewal campaigns - all from one unified platform.
Book Maintenance
Raise Service Request
Track Work Order
Schedule Technician
Asset Status
Generate report
Capture every inquiry
Book property
Measure performance
English & Arabic AI Support
Manage deals
Retain clients
Every Operational Communication
Touchpoint.
Covered by IBTx.ai
24/7 Service Request Intake
Capture Every Service Request the Moment It Is Made - Day or Night, Any Channel.
What this means for your business:
- 24/7 Instant Omnichannel Service Request
- Automatic Job Categorisation
- Instant Client Acknowledgements
- Comprehensive Job Detail Capture
- Priority Assignment by Urgency & SLA
- Automatic Emergency Escalation to call Staff
Job Scheduling & Technician Dispatch
Schedule Every Job and Dispatch Every Technician - With Zero Double-Bookings or Missed Assignments.
IBTx.ai automates job scheduling by matching every service request to the right technician based on skills, location, and availability. Clients receive instant booking confirmations, while field teams are dispatched with complete job details. The result is conflict-free scheduling, faster response times, and more efficient facility management operations.
What this means for your business:
- AI Job-to-Technician Matching
- Instant Booking Confirmations with ETA
- Automatic Appointment Rescheduling
- Real-Time Technician Calendar Management
- Technician Dispatch Notifications
- Centralised Multi-Site Scheduling
Real-Time Client Job Status Updates
Keep Every Client Informed at Every Stage — Without Your Team Making a Single Update Call.
What this means for your business:
- Instant Job Confirmation
- Technician En-Route Notifications
- Job Start Notification
- Instant Job Completion Updates
- Proactive Delay Notifications
- Post-Service Satisfaction Checks
Invoice & Payment Communication
Send Every Invoice, Chase Every Payment, and Confirm Every Receipt — Automatically.
IBTx.ai automates your entire payment communication cycle—from instant invoice delivery after job completion to payment reminders, receipt confirmations, and overdue account escalations. Faster collections, improved cash flow, and fewer manual follow-ups help your finance team focus on higher-value work instead of chasing payments.
What this means for your business:
- Instant Invoice Delivery via WhatsApp or email
- Automated Payment Reminders after date
- Instant Payment Confirmations
- Overdue Account Escalation
- Payment Plan Automation
- AI Billing Support
Preventive Maintenance Scheduling
Never Miss a Preventive Maintenance Visit — AI Schedules and Reminds Every Time.
IBTx.ai automates preventive maintenance scheduling from start to finish. It tracks every maintenance schedule, sends client reminders, automatically books technician visits, and confirms job completion—helping you meet every SLA, reduce missed visits, and deliver consistent, reliable service without manual coordination.
What this means for your business:
- Automated Preventive Maintenance Tracking
- Automated PM Technician Scheduling
- Maintenance History on Demand
- Automated Maintenance Visit Reminders
- Post-Visit Reports & Confirmation
- Automatic Contract Renewal Scheduling
Contract Renewal Campaigns
Never Lose a Service Contract to Expiry — AI Renews Every Contract Before It Lapses.
What this means for your business:
- Automated Multi-Stage Renewal Reminders
- Personalised Renewal Campaigns
- Renewal Proposal Delivery
- Early Renewal Incentives
- High-Value Contract Escalation
- Contract Win-Back Campaigns
Supplier & Subcontractor Communication
Coordinate Every Supplier and Subcontractor With AI-Powered Operational Communication.
What this means for your business:
- Automated Subcontractor Job Assignments
- Digital Site Access & Safety Briefings
- Subcontractor Availability Coordination
- Automated Job Completion Sign-Offs
- Subcontractor Performance Tracking
- Purchase Order & Delivery Automation
Client Satisfaction & Reputation Management
Build the Industry Reputation That Wins You More Contracts — Automatically.
What this means for your business:
- Automated Satisfaction Surveys
- Negative Feedback Escalation
- Automated Google Review Requests
- Real-Time NPS Tracking
- Client Satisfaction Analytics
- Testimonial & Case Study Automation
Built for Every Facility Management & Home Services Business
Whether you manage one building or a thousand - IBTx.ai gives you the operational
communication infrastructure to deliver consistently.
Integrated Facility Management
Automate service request intake, job scheduling, client updates, and contract renewal across your entire FM portfolio without adding admin headcount.
Building Maintenance & Repair
Handle all maintenance request 24/7, dispatch technicians efficiently, keep clients updated in real time, and renew AMC contracts systematically.
Cleaning & Hygiene Service
Automate recurring cleaning schedules, collect client feedback, increase contract renewals, and generate positive reviews to grow your business.
HVAC & MEP Service Companies
Capture every breakdown call instantly, dispatch the right technician, send real-time job updates, and automate annual maintenance contract renewals.
Security Services Companies
Manage guard scheduling communication, handle client incident reporting, automate shift confirmation, and run contract renewal campaigns.
Pest Control & Sanitisation
Book recurring treatment visits, send pre-visit instructions, confirm job completion, and automate post-treatment satisfaction and review requests.
Home Services & Handyman Platforms
Handle every home service request via WhatsApp, book and dispatch handymen and build your platform's reputation with post-job review campaigns.
Landscaping & Outdoor Maintenance
Schedule seasonal maintenance visits, communicate with clients proactively, handle irrigation and garden service bookings, and run contract renewal campaigns.
IBTx.ai Platform - Configured for Facility Management
Every IBTx.ai capability active from day one - working together to cover the complete FM client journey from first request to contract renewal.
AI Chat Employee
Handles service requests, client queries, and job status enquiries via chat, WhatsApp, and email—24/7 with instant acknowledgements.
AI Voice Employee
Answers every inbound client call within 3 seconds—logging service requests, providing job updates, and escalating emergencies automatically.
AI Appointment Booking
Job scheduling, technician dispatch, preventive maintenance visits, and subcontractor coordination automated.
Payment Automation
Invoice delivery, payment reminders, receipt confirmations, and overdue account escalations for every completed job.
Retention Campaigns
Multi-touch renewal campaigns launched automatically from 90 days before every contract expiry—maximising client retention.
Ticket Management
Every service request automatically logged, categorised, prioritised, and tracked to resolution with a complete audit trail.
Reputation Management
Post-service review requests and satisfaction surveys systematically building your online reputation after every completed job.
CX Analytics & Reporting
Job completion rates, client satisfaction, response times, SLA compliance, and contract renewal performance tracked in real time.
What IBTx.ai Delivers for Education Institutions !
These are the outcomes education providers achieve when admissions, student engagement, and parent communication are powered by AI.
Service Requests
Captured 24/7
Faster Job
Scheduling Time
Increase in Contract
Renewal Rate
Average Client
Satisfaction Score
Give Every Student the Attention They Deserve - at Scale.
IBTx.ai gives your institution the AI infrastructure to increase enrolments, improve student experience, and reduce admin - starting within 48 hours.
- Service request captured instantly - 24/7 across all channel
- Jobs scheduled and technicians dispatched with zero scheduling
- Real-time client job updates reduce status calls
- Invoicing and payment reminders accelerate collections
- Preventive maintenance schedules tracked automatically
- Contract renewal campaigns maximise client retention
- Review strengthen online reputation and increase trust.
- Dedicated Customer Success Manager for AI platform
Words from Those Who Love Using IBTx.ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
Words of our valuable customers
Words from Those Who Love Using IBTx.ai
Experience the future of Customer Experience with AI Workforce built to simplify Customer Conversations, Improve Service and Drive Growth. All on 1 Platform. IBTx. ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“IBTx.ai helped us automate client communication and respond faster to inquiries. We’re winning more clients and closing deals more efficiently than ever.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“ Our customers love the fast, personalized responses. IBTx.ai made our support experience feel premium."
“The AI Voice Employee handles calls seamlessly, reducing wait times and improving customer engagement across all channels.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Our AI Chat Employee handles thousands of customer queries daily and helps us convert more visitors into loyal customers.”
“IBTx.ai streamlined our admissions process and student inquiries. Enrollment increased by 45% in just one semester."
