More Test Drives. More Service Bookings. More Loyal Customers.
The AI Customer Experience Platform Built for Car Dealerships, Showrooms & Service Centres.
From first inquiry to years of ownership, IBTx.ai manages every stage of the automotive customer journey—capturing leads, booking test drives, automating follow-ups, increasing service bookings, and building lasting customer relationships that drive repeat sales and lifetime value.
More Test Drives
Booked With AI
Of Vehicle Inquiries
Arrive After Hours
Reduction in Manual
Service Reminders
Increase in Service
Department Bookings
Your Showroom Is Losing Vehicle Inquiries That Should Be Sales.
After-Hours Lead Loss
Back-and-forth scheduling kills buyer momentum - every delay increases the risk of losing the sale.
Manual Booking Delays
Back-and-forth scheduling kills buyer momentum—every delay increases the risk of losing the sale.
Post-Sale Follow-Up
Past customers are your best upgrade prospects—but most dealerships go silent after the sale.
Under-Utilised Service
Service bays go unfilled because reminder campaigns aren't sent consistently.
Your AI-Powered Automotive Sales and Service Team. 24/7.
AUTOMOTIVE
AI Sales Employee captures vehicle inquiries, qualifies buyers, and books more test drives.
AI Customer Experience Employee automates service bookings, warranty support, and customer communication.
AI Retention Employee drives upgrades, referrals, and repeat service with personalized post-sale engagement.
Vehicle Lead
Test Drive Booking
Lead Qualification
Omnichannel Support
Service Appointment
Customer Retention
Every Stage of the Automotive Customer Journey. Covered by IBTx.ai.
Each AI Chat Employee is purpose-trained for Sales, Customer Experience, or Customer Retention—powering the full customer journey across every channel, around the clock.
Vehicle Inquiry Response & Lead Qualification
Respond to Every Vehicle Inquiry in Seconds - and Qualify Every Buyer Before Your Sales Team Engages.
AI responds instantly to every vehicle inquiry, providing model details, pricing, finance options, and availability while qualifying buyer intent. Your sales team receives pre-qualified leads with complete customer profiles, enabling faster test drives, higher conversions, and more vehicle sales.
What this means for your dealership:
- Instant responses across all channels.
- Vehicle details and availability.
- Finance options and payment estimates.
- AI-powered trade-in qualification.
- Buyer intent and budget qualification.
- Qualified leads sent to sales instantly.
Test Drive Booking Automation
Book Every Test Drive Instantly - While the Buyer's Excitement Is at Its Peak.
What this means for your dealership:
- 24/7 AI Chat Support test drive booking
- Instant booking confirmation with directions
- Showroom preparation alerts for prebooking.
- Real-time availability based on vehicle
- Automated 2-hour test drive reminders
- Automated no-show follow-up and rebooking
Finance & Insurance Inquiry
Answer Every Finance and Insurance Question Instantly - Accurately and Compliantly.
What this means for your dealership:
- AI monthly payment estimates
- Compare PCP, HP, lease, and balloon finance.
- AI-powered finance pre-qualification.
- Warranty, service plan, and GAP information.
- Application guidance and document checklist
- Automated finance application updates.
Service Department Appointment Booking
Fill Your Service Bays Every Day — With AI That Books, Reminds, and Follows Up Automatically.
Your service department drives recurring revenue - but only when service bays stay full. IBTx.ai automatically reminds customers when service is due, books appointments, reduces no-shows with AI reminders, and follows up after every visit to keep your service calendar full and revenue growing.
What this means for your dealership:
- Automated service due reminders
- 24/7 AI service booking
- MOT and inspection reminders in 30days
- Pre-service confirmations.
- Post-service surveys and rebooking.
- AI-powered service upsell recommendations.
Post-Purchase Ownership Journey
Stay Connected With Every Customer Throughout the Full Ownership Lifecycle.
Most dealerships lose touch after the sale. IBTx.ai keeps customers engaged with automated ownership journeys, service reminders, warranty updates, anniversary messages, and upgrade campaigns-driving repeat purchases, service revenue, and lifelong loyalty.
What this means for your dealership:
- Vehicle delivery and welcome messages
- Automated first-service reminders
- Warranty registration and expiry reminders
- Accessory and upgrade campaigns
- Annual vehicle health check reminders
- Automated owner satisfaction surveys
Trade-In & Upgrade Campaigns
Generate Trade-In Leads and New Vehicle Inquiries From Your Existing Customer Base.
Your existing customers are your best source of future vehicle sales. IBTx.ai identifies upgrade-ready owners, launches personalized upgrade campaigns, shares trade-in opportunities, and brings customers back to your showroom for their next purchase.
What this means for your dealership:
- Automated upgrade campaigns to customers
- Automated trade-in valuation offers
- Electric and hybrid upgrade campaigns
- New model launch announcements
- Finance renewal campaigns for customers
- Customer referral campaigns.
Parts, Accessories & Fleet Sales
Drive Parts, Accessories, and Fleet Revenue With AI-Powered Recommendation Campaigns.
Parts and accessories are valuable revenue opportunities. IBTx.ai boosts sales with personalized accessory recommendations, seasonal campaigns, parts availability alerts, and fleet renewal communications—keeping customers engaged and driving repeat purchases.
What this means for your dealership:
- Model-specific accessory campaigns
- Automated tyre replacement reminders
- Fleet renewal tracking and outreach
- Seasonal accessory and service campaigns
- Battery, brake, and maintenance campaigns
- Fleet inquiry and delivery coordination
Reputation Management for Dealerships
Build the Online Reputation That Makes Buyers Choose Your Showroom Before They Visit Any Other.
Online reviews influence every vehicle purchase. IBTx.ai automatically requests reviews after test drives, purchases, and service visits, helping you earn more 5-star ratings, strengthen your online reputation, and resolve negative feedback privately before it goes public.
What this means for your dealership:
- Automated review requests after interactions
- Multi-platform review collection
- Private negative feedback resolution
- Sales advisor review tracking
- Real-time reputation monitoring
- Competitor reputation benchmarking
Built for Every Automotive Business
Whether you run a single-brand showroom or a multi-brand automotive group - IBTx.ai is built to scale with your dealership network and vehicle portfolio.
New Vehicle Dealerships
Capture every inquiry, book every test drive, qualify every buyer, and manage the full post-sale ownership journey automatically.
Used & Pre-Owned Car
Respond instantly to every vehicle inquiry, manage high lead volumes, and run targeted remarketing campaigns to convert more buyers.
Vehicle Service Centres
Fill service bays with proactive reminders, automate follow-ups, and build strong customer loyalty that drives consistent repeat visits.
Elite Automotive Brands
Deliver a premium digital experience with instant, personalized, and knowledgeable customer interactions.
EV Automotive Dealers
Support EV buyers with product education, range guidance, and targeted campaigns that accelerate petrol-to-EV conversions.
Multi-Brand Dealerships
Deploy brand-specific AI employees trained on each model range, pricing, and brand voice-all managed from one unified platform.
Fleet & Corporate Sales
Deploy brand-specific AI employees trained on each model range, pricing, and brand voice-all managed from one unified platform.
Vehicle Finance Partners
Deliver a premium digital experience with instant, personalized, and knowledgeable customer interactions.
Built for Every Automotive Business
Whether you run a single-brand showroom or a multi-brand automotive group - IBTx.ai is built to scale with your dealership network and vehicle portfolio.
AI Chat Employee
Handles vehicle inquiries, buyer qualification, test drive booking, and finance queries via chat, WhatsApp, and social - 24/7.
AI Voice Employee
Answers every inbound showroom and service call instantly - qualifying callers, booking appointments, and routing to the team.
AI Appointment Booking
Test drive and service appointment booking fully automated with confirmations, reminders, and no-show follow-up.
Post-Sale Automation
Vehicle delivery, service reminders, warranty notifications, and upgrade campaigns all running automatically.
CRM Management
Support EV buyers with product education, range guidance, and targeted campaigns that accelerate petrol-to-EV conversions.
Upgrade Campaigns
Deploy brand-specific AI employees trained on each model range, pricing, and brand voice-all managed from one unified platform.
Reputation Management
Manage fleet renewals, coordinate multi-vehicle deliveries, and strengthen corporate account relationships.
CX Data Intelligence
Handle finance inquiries, guide applicants through finance journeys, and drive renewal campaigns for existing borrowers.
What IBTx.ai Delivers for Automotive Dealerships.
These are the outcomes automotive businesses achieve when every inquiry is captured, every test drive is booked, and every customer is kept engaged.
More Test Drives
Booked With AI
Increase in Service
Department Revenue
More Upgrade Deals
From Existing Customers
Average Dealership
Review Rating
Win More Test Drives. Close More Deals. Keep More Customers.
IBTx.ai gives your dealership the AI infrastructure to respond faster, book more appointments, and build lifetime customer relationships — within 48 hours.
- Every vehicle inquiry answered instantly, 24/7
- Automated test drive booking and follow-ups.
- Service bays filled with AI reminders and bookings.
- Manages Customer for service, upgrades, and referrals.
- Upgrade campaigns triggered ownership milestones.
- Finance and insurance queries handled 24/7
- More 5-star reviews from every customer interaction
- Dedicated Customer Success Manager for Optimise
Words from Those Who Love Using IBTx.ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
Words of our valuable customers
Words from Those Who Love Using IBTx.ai
Experience the future of Customer Experience with AI Workforce built to simplify Customer Conversations, Improve Service and Drive Growth. All on 1 Platform. IBTx. ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“IBTx.ai helped us automate client communication and respond faster to inquiries. We’re winning more clients and closing deals more efficiently than ever.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“ Our customers love the fast, personalized responses. IBTx.ai made our support experience feel premium."
“The AI Voice Employee handles calls seamlessly, reducing wait times and improving customer engagement across all channels.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Our AI Chat Employee handles thousands of customer queries daily and helps us convert more visitors into loyal customers.”
“IBTx.ai streamlined our admissions process and student inquiries. Enrollment increased by 45% in just one semester."
