Your AI Voice Employee. Every Call. Every Time.
Your AI Voice Workforce-Handling Sales, Support, Reception, and Appointment Calls 24/7.
IBTx.ai's AI Voice Workforce answers and makes calls with natural, human-like conversations—handling sales, customer support, reception, and appointment booking 24/7. Operating through a single UAE landline number, your AI Voice Employees manage unlimited inbound and outbound calls with consistent, intelligent service at scale.
Of Calls Answered -
Every Time
AI Picks Up
Every Inbound Call
Voice Coverage
With Zero Downtime
English & Arabic
Voice AI Built-In
Not an IVR. A Trained AI Voice Employee.
Traditional IVR / Phone Menu
- Robotic IVR Menus
- Poor Intent Recognition
- Rigid Menu Navigation
- Customers Left Waiting
- Poor Brand Personality Reflection
- Requires expensive call centre staff
IBTx.ai AI Voice Employee
- Answers with greeting in your brand voice
- Talk Naturally with Menu-Free AI Employee
- Handles full conversation - questions, booking, resolution
- Zero hold time — every call answered within 3seconds
- Warm, and professional on every single call
- Escalates to human agent instantly when required
Three Roles. Three Missions. One Intelligent AI Workforce.
Sales Workforce
Answer Every Sales Call Instantly — Qualify Every Lead Intelligently — Book Appointments Automatically.
What It Does:
- Answers Every Call Within 3 Seconds
- Greets in your brand voice - English or Arabic
- Qualifies leads through natural conversations.
- Provides instant product, service, and pricing
- Book appointments directly to your calendar.
- Automated Outbound Sales & Follow-Up Calls
- Post-Call WhatsApp & Email Summaries
- Escalates hot leads to sales team on Live call
Call Types Handled:
- Inbound Sales Inquiries - product, service, and pricing calls
- Outbound Lead Follow-Up - warm and cold prospect outreach
- Appointment Booking Calls - schedule meetings in one call
- Post-Inquiry Follow-Ups
Business Outcomes:
- Every Inbound Call Answered Instantly
- High-Intent Lead Qualification
- 3× More Appointments per Month
- Automated Outbound Calling
- Call Recording & Transcripts against calls
- Consistent, On-Brand sales Conversations
Customer Experience Workforce
Turn Every Inbound Support Call Into a Resolved, Satisfied Customer — Without Putting Them on Hold.
What It Does:
- 24/7 Support Call Answering
- CRM-Based Caller Identification
- Instant Support & Query Resolution
- Voice Appointment Management
- Provide Real-Time Order or Service Updates
- Automated Ticket Creation on every call
- Sends Post-Call Resolution Summaries
- Escalates complex or sensitive calls to human
Call Types Handled:
- Inbound Sales Inquiries - FAQs, complaints, account and service queries
- Appointment Booking Calls - via voice, instantly confirmed
- Status update calls like order tracking, service confirmations, delivery ETAs
- Escalation calls - live transfer to human agents with full context
Business Outcomes:
- 100% call answer rate
- Zero hold time — every caller connected to AI
- Call transcripts and ticket logs for interactions
- 70% reduction in average call resolution time
- Support team focused on complex, sensitive calls only
- 4.8+ Average CSAT Rating
Customer Retention Workforce
Reach Out to Every At-Risk Customer Before They Leave - With the Right Message at the Right Moment.
What It Does:
- Proactive At-Risk Customer Outreach
- Automated Renewal Reminder Calls
- Personalized Loyalty Reward Delivery
- Inbound Cancellation Prevention Calls
- Customer Satisfaction Follow-Up Calls
- Voice-Based NPS & CSAT Collection
- Priority Human Retention Escalation
- Automatic CRM Call transcript & Logging
Call Types Handled:
- Automated Renewal Reminder Calls (30–14–7 Days)
- Outbound win-back calls - re-engaging lapsed customer
- Inbound cancellation calls - handling and resolving churn intent
- Post-Service Satisfaction Follow-Up after every key interaction
Business Outcomes:
- 100% Automated At-Risk Outreach
- Zero-Manual Renewal Calling
- 20-40% AI Customer Win-Back Rate
- Full Call Recording & Retention Outcome Logs
- AI-Powered Cancellation Resolution
- 5% Retention = 25–95% Profit Growth
The Technology Behind Your AI Voice Workforce.
Every IBTx.ai AI Voice Employee is built on advanced voice AI infrastructure - delivering natural, intelligent, always-on phone coverage that your customers will struggle to distinguish from your best human agent.
Intent Recognition
Your AI voice employee understands natural speech-not just keywords. It handles interruptions, accents, and conversations contextually like a trained human agent.
UAE Landline Number
Every plan includes a dedicated UAE landline number from day one-no third-party provider, no setup cost, and instant local presence for trust.
Live Call Forwarding
When needed, the AI seamlessly transfers calls to your team with a spoken summary of the conversation-so your agents get full context instantly.
English & Arabic Voice AI
Your AI Voice Employee speaks fluent English and Arabic, automatically detecting and switching to the caller’s preferred language within seconds.
Knowledge Transfer
Train your AI Voice Employee on your products, services, pricing, FAQs, and policies so it answers every call accurately and confidently like your most knowledgeable team member.
Call Logs and Transcript
Every call is automatically recorded, transcribed, and synced to your CRM - giving you a complete audit trail, full call history, and actionable insights from conversations.
Voicemail Management
When no live transfer is needed, your AI handles the entire call-answering questions, taking messages, and booking appointments 24/7.
Call Tracking & Top-Up
Full transparency on voice usage in your real-time dashboard, with automatic top-ups at 90% (50 minutes at AED 1/min) so your AI never runs out mid-month.
Transparent Voice Billing. No Surprises. Ever.
Every IBTx.ai plan includes a generous allocation of voice minutes. Usage is tracked in real time.
Top-ups are automatic. Your AI Voice Workforce never goes quiet — no matter how busy your
business gets.
| Plan | Monthly Price | Voice Minutes | Additional Minutes |
|---|---|---|---|
|
Starter Plan
|
AED 1,000 /mo | 250 Voice Minutes | AED 1 / additional minute |
|
Standard Plan
|
AED 2,500 /mo | 500 Voice Minutes | AED 1 / additional minute |
|
Most Popular
Growth Plan
|
AED 5,000 /mo | 1,000 Voice Minutes | AED 1 / additional minute |
|
Business Plan
|
AED 7,500 /mo | 1,500 Voice Minutes | AED 1 / additional minute |
|
Enterprise Plan
|
AED 12,500 /mo | 2,500 Voice Minutes | AED 1 / additional minute |
Auto Top-up:
When your voice minutes reach 90% of your plan allocation, IBTx.ai automatically purchases 50 additional minutes at AED 1/minute and credits them instantly. Your AI Voice Employee never goes silent. Your customers never notice.
One AI Voice Employee Included. Add More for Every Department.
Every plan includes one AI Voice Employee connected to your UAE landline. As your operation grows - more departments, more locations, more call volume - simply add more AI Voice
Employees.
Included in Every Plan
1 AI Voice Employee + 1 UAE Landline Number — covering Sales, CX, or Retention calls across your dedicated landline number.
Your AI Voice Workforce Is Ready to Answer.
From sign-up to a fully trained AI Voice Employee answering every call on your UAE landline, live across sales and support, in just 48 hours.
- One AI Voice Employee + UAE Landline Included
- Pre-Trained on Your Products, FAQs, and Policies
- Answers Every Call Within 3 Seconds, 24/7
- Fluent in English and Arabic across Middle East
- Live Call Forwarding with Full Context to Team
- Full Call Recording, Transcripts, and CRM Logging
- Real-Time Voice Usage Tracking with Auto Top-Up
- Dedicated Customer Success Manager for Performance
Customer experience, reimagined with AI
IBTx.ai empowers every AI employee to handle sales, support, reception, retention, and customer engagement while following your business rules, knowledge, and brand voice across every channel.
Words from Those Who Love Using IBTx.ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
Words of our valuable customers
Words from Those Who Love Using IBTx.ai
Experience the future of Customer Experience with AI Workforce built to simplify Customer Conversations, Improve Service and Drive Growth. All on 1 Platform. IBTx. ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“IBTx.ai helped us automate client communication and respond faster to inquiries. We’re winning more clients and closing deals more efficiently than ever.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“ Our customers love the fast, personalized responses. IBTx.ai made our support experience feel premium."
“The AI Voice Employee handles calls seamlessly, reducing wait times and improving customer engagement across all channels.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Our AI Chat Employee handles thousands of customer queries daily and helps us convert more visitors into loyal customers.”
“IBTx.ai streamlined our admissions process and student inquiries. Enrollment increased by 45% in just one semester."
