Your Most Reliable Employee. Always On Brand
AI Chat Employees for Every Channel. Every Conversation. Every Customer!
IBTx.ai's AI Chat Workforce deploys intelligent AI employees across your website, WhatsApp, email, and social channels-delivering instant, personalized conversations that capture leads, support customers, and scale your business 24/7.
Simultaneous
Conversations Handled
Average AI
Response Time
Coverage Across
Every Channel
English & Arabic
Fluency Built-In
Not a Chatbot. A Trained, Specialised AI Team Member.
One gives generic answers. The other knows your business inside out.
Generic Chatbot
- Gives generic, scripted answers to every query
- Doesn't know your products, pricing, or policies
- Robotic Sounds that damages your brand credibility
- Usually limited for website chat only
- Same errors again & again - no learning capability
- No escalation intelligence - Handover randomly
IBTx.ai AI Chat Employee
- Business-Trained AI Workforce
- Knows products, pricing, policies, and FAQs precisely
- Connect With Brand Voice Consistency
- Chat across chat, WhatsApp, email, and social media
- Continuous Performance Learning
- Intelligent Escalation Handover
Three Roles. Three Missions. One Intelligent AI Workforce.
Each AI Chat Employee is purpose-trained for Sales, Customer Experience, or Customer Retention—powering the full customer journey across every channel, around the clock.
Sales Workforce
Never Miss a Sales Opportunity Again - Your AI Sales Chat Employee Is Always Ready to Engage.
Your AI Sales Chat Employee is the frontline of your revenue engine-engaging prospects the moment they visit your website, send a WhatsApp message, or respond to an ad. It delivers instant, personalized, context-aware conversations that qualify intent, answer questions, and guide customers toward booking or purchase-across every channel, 24/7, with zero fatigue or inconsistency
What It Does:
- Instant Prospect Engagement
- Intelligent Lead Qualification
- Accurate Sales Conversations
- Conversational Lead Nurturing
- Smart Calendar Booking
- Contextual Sales Handover
- Automated Re-Engagement
- Omnichannel Outbound Outreach
Channels Covered:
- Website Lead Engagement
- WhatsApp Lead Qualification
- Automated Email Responses
- Lead Engagement from Social Messagings
Business Outcomes:
- 9x higher conversion
- Zero leads lost to after-hours or weekend gaps
- Pre-Qualified Sales Leads
- End-to-End Lead Tracking
- 3× More Appointments Booked per Month
- Consistent Brand Messaging
Customer Experience Workforce
AI Customer Service Employees Working 24/7 Across Every Customer Touchpoint.
What this means for your business:
- Instant FAQ & Query Resolution
- Empathetic Complaint Handling
- Automated Appointment Scheduling
- Smart Ticket Management without human
- Sends updates and notifications to customers
- Complex or sensitive Escalation to CX team
- Automated Feedback Collection
- CRM Full Conversation Synchronization.
Channels Covered:
- Website Live Chat - instant support for Every visitor
- WhatsApp Business - AI-Powered Customer Support
- Email Handling - Fast, Accurate Email Responses.
- Unified Omnichannel Inbox - all channels in one view
Business Outcomes:
- 70% reduction in customer response time
- 92% first contact resolution rate
- 60% Lower Cost Per Customer Interaction
- 24/7 Customer Support Coverage
- 4.8+ Average Customer Satisfaction Score
- AI Handles Routine. Humans Handle Complex.
Customer Retention Workforce
Stop Losing Customers to Silence - Your AI Retention Chat Employee Keeps Every Relationship Alive.
Your AI Customer Retention Chat Employee keeps customers engaged long after their first purchase with automated follow-ups, loyalty rewards, renewal reminders, and win-back campaigns. By monitoring customer engagement and identifying churn risks early, it delivers personalized messages across WhatsApp, email, and chat-helping you reduce churn, increase repeat business, and build lasting customer loyalty.
What this means for your business:
- AI detects escalation triggers instantly
- Smart handover to the right sales rep
- Full conversation and lead context shared
- No repeated customer information
- Instant alerts via platform, email, or mobile
- Every handover tracked for analysis
Channels Covered:
- WhatsApp Business - personalised retention campaigns
- Email Campaigns - Automate Nurture and Loyalty Campaigns
- Website Chat - Engagement for returning visitors
- SMS Messaging - Drive Renewals Customers campaigns
Business Outcomes:
- 5% Higher Retention, 25-95% More Profit
- Automated Renewal Campaigns
- 20-40% AI Customer Win-Back Rate
- Scalable Loyalty Programs- Zero Admin
- Early Churn Risk Detection
- 67% Increase in Customer Spend
How You Can Get Best ads Using Mindverse
Link Ads Accounts
Easily connect Meta, LinkedIn, and other platforms imports competitor ads
Automated Ad Analysis
Get a detailed breakdown, plus you can ask direct questions like ChatGPT
Proven Creative Variations
Winning campaigns, combining insights from both your ads and your competitors
Return on Investment
Get 80% Cut in Production Costs. 15+ Hours Saved Weekly for a 5-person team
Every Channel Your Customers Use. All Managed by One AI Workforce.
Business-Trained AI That Understands Your Customers.
Every AI Chat Employee is trained on your specific business content - not a generic database.
The result is an AI that speaks with the knowledge and confidence of your best team member.
Website Content Training
We process your entire website-every page, product, and service-to build your AI’s knowledge base so it understands your business completely.
Product & Pricing Training
Train your AI on your complete product catalogue, service menu, and pricing structure. It quotes accurately. It upsells intelligently. It never misquotes or confuses a customer.
Scenario-Based AI Training
We test your AI across hundreds of likely customer scenarios before go-live. Every edge case identified. Every response refined. Zero surprises on launch day.
FAQ & Policy Training
Upload your FAQs, policies, terms and conditions, and process documentation. Your AI answers policy questions with precision - reducing escalations and improving consistency.
Brand Voice Configuration
Customize your AI’s tone and language-from professional to conversational, in English, Arabic, or both-so every interaction reflects your brand perfectly, consistently, and authentically.
Continuous Learning
Your AI learns from every conversation it handles - improving accuracy, expanding knowledge, and adapting to new customer questions over time. It gets smarter every single day.
One AI Chat Employee Included. Add More as You Grow.
Every IBTx.ai plan includes one AI Chat Employee. As your business grows - more locations, more departments, more brands - simply add more AI Chat Employees.
AED 1,250 / month per employee - add as many as your operation needs.
Multiple departments (Sales + CX + Retention running simultaneously), multiple brands, multiple locations, or dedicated language employees (English-only vs Arabic-only).
Sales Growth
Customer Experience
Customer Retention
Your AI Chat Workforce Is Ready. Deploy It in 48 Hours.
From sign-up to a fully deployed AI Chat Employee in just 48 hours-trained on your business, active across all channels, and already generating real customer conversations and results.
- One AI Chat Employee included in every plan
- Pre-Trained Business AI CHAT Workforce
- Live across website chat, WhatsApp, email, and social media
- Fluent in English and Arabic across Middle East
- Seamless Human Handover
- Monthly AI Performance Success Manager
Customer experience, reimagined with AI
IBTx.ai empowers every AI employee to handle sales, support, reception, retention, and customer engagement while following your business rules, knowledge, and brand voice across every channel.
Words from Those Who Love Using IBTx.ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
Words of our valuable customers
Words from Those Who Love Using IBTx.ai
Experience the future of Customer Experience with AI Workforce built to simplify Customer Conversations, Improve Service and Drive Growth. All on 1 Platform. IBTx. ai
“IBTx.ai has connected everything in minutes—now we run our entire workflow from one clear dashboard!”
“IBTx.ai helps us qualify leads, answer policy questions, and automate renewals. Our conversion rate improved by 38%.”
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“IBTx.ai helped us automate client communication and respond faster to inquiries. We’re winning more clients and closing deals more efficiently than ever.”
“Reservations are up, guests are happier, and our repeat business has grown steadily since we started using IBTx.ai.”
"From membership inquiries to class bookings, IBTx.ai handles everything seamlessly and keeps our members engaged.”
“Setting up IBTx.ai was incredibly simple. Within hours, our AI employees were handling customer queries 24/7 without missing a beat.”
“ From scattered systems to a single source of truth—IBTx.ai made it effortless!"
"The AI Chat Employee helped us convert more leads by responding instantly. We saw a noticeable increase in sales within weeks.”
“ Our customers love the fast, personalized responses. IBTx.ai made our support experience feel premium."
“The AI Voice Employee handles calls seamlessly, reducing wait times and improving customer engagement across all channels.”
“From booking inquiries to traveler support, IBTx.ai transformed our customer experience. Bookings increased, and our customer loyalty has grown significantly.”
“IBTx.ai helped us capture 3x more property leads and schedule viewings automatically. Our closing rate has never been better.”
"Appointment reminders and patient follow-ups are now fully automated. No-shows reduced by 60% and patient satisfaction is higher than ever."
“From onboarding to customer support, IBTx.ai has improved our response time and customer satisfaction significantly.”
“Our AI Chat Employee handles thousands of customer queries daily and helps us convert more visitors into loyal customers.”
“IBTx.ai streamlined our admissions process and student inquiries. Enrollment increased by 45% in just one semester."
